Retail-1® Merchant – is the core head office retail management application within Retail-1® Connected. Execution components include merchandising and inventory management, pricing and promotion management, store and employee sales, and customer relationship management.
Integrated Retail Management
Retail-1 Merchant includes a full range of functionality to manage merchandise, launch and control purchases, establish and manage merchandise allocations, maintain inventory control, manage and control receiving and distribution, as well as manage warehouse-to-store or store-to-store transfers. Reorder and replenishment tools assure that you will have the right stock, in the right place, at the right time.
Integrated Customer Relationship Management
Retail-1 Merchant incorporates robust customer relationship management capabilities that enables superior customer service, manages customer reward programs and supports the ultimate in target marketing…a market of one...because you know your customer‘s history and buying habits.
Sales & Employee Management
Retail-1 Merchant provides all the tools for managing your stores and employees including sales productivity and trends. Same store sales comparisons and trends aid decision-making for closing, revamping or opening new stores. Tracking employee performance is available for both store and head office management. Extensive commissioning and incentive capabilities are built into Retail-1.